Recent Posts

Emergency Ready Profile - Phone Application

11/1/2017 (Permalink)

General Emergency Ready Profile - Phone Application ERP

Emergency Ready Profile - Phone Application

In times of emergency it is crucial to be prepared. The Emergency Ready Profile application is a great step in the right direction of preparedness. Download the application in App Store by searching SERVPRO. You can also login and see profiles at www.ready.SERVPRO.com. The application allows the user to:

  • Add multiple location profiles.
  • Take pictures of shut off locations for fire sprinklers, water, and gas.
  • Add insurance information
  • Add local police and firefighter phone numbers

There are many other features within the application. One of the most popular is that of sharing the profile. Once the ERP is finished the owner of the profile can share with anyone who needs to be prepared. Now all your emergency personnel can find the shut off location just by opening their shared profile.

We never hope that you have an emergency in your home or business, but if it does, we hope you are prepared. And like our motto says, we are always here to help!

Bathtub and Dishwasher Overflow

10/30/2017 (Permalink)

Water Damage Bathtub and Dishwasher Overflow bathtub

Bathtub overflow: It’s important to make sure that fittings, seals, pipes, etc. are inspected thoroughly to prevent issues such as water damage.

The bathtub overflow drain can be the cause of a leak, even though it is not the first place you'd usually suspect. A water stain in the ceiling below a bathroom is often the first sign of a problem with a tub overflow drain.

Dishwasher Overflow: Is this something you've experienced before? "Why is my dishwasher leaking, where is it coming from?" There are many questionable factors for why a dishwasher is leaking

In these cases, make sure to contact a licensed and trained professional, like SERVPRO, to fix the issue. Our technicians source out the problem and fix the surrounding areas affected by water damage. It's not a fun experience dealing with any type of unexpected home repair, or disaster. However, SERVPRO helps alleviate your stress and turn your home back to a comfortable and functional space. While catching the problem early, it saves time and money.

Duct Cleaning

10/10/2017 (Permalink)

Cleaning Duct Cleaning Duct Cleaning

Taking forever to dry your clothes?

Does your furnace sound like a freight train?

More than likely this is because your air or exhaust ducts are in need of an extensive cleaning and the filters changed out.

When the dust builds up in your air ducts and exhaust system it causes your dryer and HVAC system to work overtime and shorten the life of these expensive items. Not only is this bad for your appliances and mechanical system, it's also a fire hazard.

When to Call Professionals for a Duct Cleaning Service?

  • Call when dust begins appearing shortly after cleaning.
  • Call when musty or stale odors are appearing when a furnace runs.

 Why Should You Call?

  • Avoiding an air-duct clean could affect anyone living in the house with allergies or asthma.
  • Dust, dirt, and pollen are pulled into the air duct system.
  • Dismissing an air duct cleaning service could possibly leave room for mold, bacteria, fungus, and mildew to form.
  • This will circulate whenever the furnace turns on.
  • The services offered remove any mold or other contaminants providing a clean air circulation throughout your home.

The benefits of servicing Your HVAC Unit Include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

Be sure to clean out your air ducts and vents at least once a year in order to keep the airflow in your house clean and safe. Call to schedule an appointment today.

Types of Contaminated Water

10/9/2017 (Permalink)

General Types of Contaminated Water Water Damage

Did you know that there are three different types of contaminated water that can cause water damage? The three different types of contaminated water are clean water, gray water, and black water. SERVPRO comes across all of these types of water in the field. Here are the 3 major differences.

Clean Water:This type of water generally comes from a clean source like a broken water supply line or faucet. Depending on the time it has been left, the temperature, contact with bacteria, and surrounding contaminates, this water can quickly become gray or black water. This is the most common type of water damage.

Gray Water:  This type of water and water damage can cause discomfort or illness as it likely contains bacteria and illness. When left untreated, gray water will quickly become black water and the water damages associated with black water is much worse.

Black Water:  This water and its water damages generally spawn from sewage, biological hazards, or flooding from rivers and streams. If left untreated, it will cause microbial growth, severe illness, and even possibly death.

The best solution when there is any kind of flooding or water damage is to have it treated as soon as it is noticed. Hiring a professional company like SERVPRO is recommended as they can give advice on why the flood occurred, the category of the flood, and how to prevent water damages.

Are You Prepared?

10/5/2017 (Permalink)

General Are You Prepared? Damaged Building

Severe weather can happen any time, anywhere.  Each year, Americans cope with an average of  the following intense storms*:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,000 tornadoes
  • 2 landfalling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage.  * Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

How to be prepared:

  • A gallon of water per person per day.
  • Supply of non-perishable packaged or canned food and a manual can opener.
  • Change of clothing, rain gear and sturdy shoes.
  • Blankets and sleeping bags.
  • First aid kit and prescription medications.
  • Battery-powered radio, flashlight and plenty of extra batteries.
  • Credit cards, cash and extra set of car keys.
  • List of family physicians. 
  • Special items for infants, elderly or disabled family members.
  • Call SERVPRO to get an Emergency Readiness Plan into place for your facility. The plan can help minimize business interruption in the event of a disaster.

Storm Team

9/21/2017 (Permalink)

Storm Damage Storm Team Houston, TX neighborhood

Hurricane Harvey made landfall as a major Hurricane at Category 4 strength on August 25 causing widespread devastating flooding and wind destruction along the Texas and Louisiana coast. After making landfall, the storm’s track continued through Louisiana, Mississippi, and Tennessee, causing heavy rains and additional flooding.

Flooding occurred across Houston, Beaumont and Port Arthur in Texas. Rainfall totals exceeded 50 inches in Houston.

SERVPRO has mobilized and deployed the Storm Team, and luckily our franchise was chosen to visit Houston TX and help the residents with the beginning stages of their home clean up.

SERVPRO of Poolesville/Clarksburg/Damascus crew members, Luis, Harry, and Thomas, led by our owner Max, made it down to Texas in record time, and did an amazing job. We are so proud to have them be a part of the SERVPRO Storm Team.

Our thoughts and well wishes go out to any one has been affected by Hurricane Harvey. If you would like to help, please consider these options:

Donate money: The best way to help Texans affected by disasters is to donate money to charitable agencies that are experienced in disaster relief. Before giving money to an organization, do your research!

Donate blood: Blood banks have been urging people to donate since demand for blood is rising. Find your local Red Cross and donate!

Open your home: You can offer to provide free accommodations to hurricane evacuees through Airbnb. The service is waiving all fees until Sept. 25. 

Adopt a pet: If you’re thinking about adopting a dog or a cat, this could be a great time. Animal welfare organizations in Texas, Florida and around the country are likely to take in pets that have lost their owners. Check with your local animal shelter and adopt!

Mold Problem?

9/21/2017 (Permalink)

Mold Remediation Mold Problem? Mold Clean Up

Mold Damage can be devastating. Once any sign of mold in home or office spaces becomes apparent, people should always reach out to SERVPRO.

After all, unchecked mold growth can ruin a structure:

Your structure can experience substantial dry rot, mold growth behind walls and other damage.
Office spaces may need to be vacated for significant repairs due to commercial mold damage.
Resale values can decline from commercial mold damage and mold in home spaces.

Mold growth behind wall studs can warp walls. Lingering, foul smells can make extensive deodorization necessary.

How to Know When a Home or Business Is at Risk of Mold Damage?

Due to mold's makeup, it can exist insignificantly in many places. As a result, most indoor spaces contain some mold. For structural integrity, owners and lessees must not allow mold growth to proliferate.

People sometimes confuse mildew with mold. Mildew is a fungus that likes flat surfaces. Often, folks can simply wipe away mildew. Though it is also a fungus, mold growth is very different from mildew.

Here are a few things to look out for if you are suspecting mold growth:

Smelly odors
Discoloration on walls, floors or ceilings
Water damage
Damp areas
Cracks in any surface in your structure
Dry rot

SERVPRO Professionals can provide

Mold removal
Mold fungus mitigation
Mold remediation
Deodorization of smelly odors
Removal of dry rot
Expert handling of black mold
Termination of mold growth behind walls

Mold removal services can turn dry rot, smelly odors and other warning signs into memories.

Importantly, total mold removal is an impossible goal. Mold is tiny and abundant, so mold remediation experts carefully cleanse problem areas and help people take steps to prevent the return of mold growth behind wall segments, beneath floor pieces and across ceilings.


Call our professional team for an estimate if you suspect mold growth in your structure.

Flooded Basement in Kensington

2/16/2016 (Permalink)

 A water main break caused a basement to flood in Kensington, MD. This picture shows the mess left behind after all water had receded. 

SERVPRO of Kensington/Wheaton was called in to clean up the aftermath! The owner was thrilled and said "This basement has never looking this good in the 24 years we have owned this property."

Welcome

10/30/2015 (Permalink)

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small